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1300 781 533
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Frequently Asked Questions
Mediation Institute and our Dispute Resolution Services work remotely and do not have a public office. Our director and legal advisor live in Melbourne and team members are located throughout Australia. The best way to communicate is phone and email or request a virtual meeting via zoom.
We work nationally throughout Australia. We have local practitioners in many areas but can work remotely as well with video meeting facilitation our specialty.
There is no cost to contact us about lodging a complaint. If the complaint requires academic review, mediation or investigation we will provide an indication of costs and seek permission to proceed.
We specialise in providing complaint handling for the following industries:
- Training and Education
- Aged Care
- Disability Care