Aged Care Dispute Resolution Service

$330.00 inc. GST

12 months membership for one location to Mi Aged Care Dispute Resolution Service.

SKU: EDR-1 Category: Tag:

A membership-based service providing complaint handling and associated services for aged care providers under the regulations established by:

  • Aged Care Act 1997
  • Other relevant guidelines
  • Obligations under individual contracts

Membership includes:

  • Access to complaint handling and initial review of complaints
  • Priority service and support for member aged care providers
  • Desk audit review of your complaint handling policy

Additional Services Available at an additional fee are:

  • Complaint Investigation
  • Mediation
  • Consulting
  • Staff training in complaint handling, dispute resolution and related interpersonal skills.

 

 

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