Education Dispute Resolution Service

$330.00 inc. GST

12 months membership for one campus Mi Education Dispute Resolution Service.

SKU: EDR Category: Tag:

A membership-based service providing complaint handling and associated services for education providers including those regulated by:

  • Australian Skills Quality Authority (ASQA)
  • Overseas Student Ombudsman
  • Commonwealth Department of Education and Training – VET Fee Help Complaints
  • State Training Regulators
  • State Departments of Education and Training

Membership includes:

  • Access to complaint handling and initial review of complaints
  • Priority service and support for member training providers
  • Desk audit review of your complaint handling policy

Additional Services Available at an additional fee are:

  • Complaint Investigation
  • Mediation
  • Consulting
  • Staff training in complaint handling, dispute resolution and related interpersonal skills.

 

 

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